198 FAQ — All Your Answers in One Place

Go to page Log In and enter your registered phone number and password. If you have forgotten your password, click the "Forgot Password" link and follow the steps to reset it via SMS OTP. Always log out of your account after each session if you are using a shared device to keep your account secure.

Yes, the 198 platform is fully optimised for both Android and iOS smartphones. You can register, make deposits, bet on live sports, and play casino games directly through your mobile browser — no additional app installation required. All key features run smoothly on mobile screens. For the best experience, use the latest version of Chrome or Safari.

198 offers a wide range of entertainment options including football betting, live matches across sports such as football, cricket, and basketball, Live Casino with real human dealers, as well as slots and table games like roulette and baccarat. All categories are accessible from a single account — no need to register separately for each section.

198 supports a wide range of popular payment methods in Malaysia including FPX (internet banking transfer), Boost eWallet, Touch'n Go eWallet, and standard bank transfers. All transactions are conducted in Malaysian Ringgit (RM) with no currency conversion required. This makes it easy for Malaysian users to manage deposits and withdrawals quickly and conveniently.

Deposits via FPX and e-wallets such as Boost or Touch'n Go are typically credited to your 198 account almost instantly. For withdrawals, processing times depend on your chosen method — usually ranging from a few minutes to 24 hours on business days. Make sure your bank account details are accurate and verified to avoid any delays.

The minimum deposit amount on 198 is kept low to make the platform accessible to more Malaysian users without requiring a large upfront commitment. For the latest information on minimum deposit limits and available payment methods, check the deposit page in your account or reach out to our support team at [email protected].

Use a strong, unique password that combines uppercase and lowercase letters, numbers, and symbols. Never share your login details with anyone, including individuals claiming to be 198 staff. Log out after every session, especially on public or shared devices. If you notice any suspicious activity, contact our support team immediately.

Yes, the 198 platform interface is fully available in Bahasa Melayu, designed specifically for Malaysian users. All main navigation, game guides, account information, and customer support can be accessed in Bahasa Melayu. We are committed to delivering a genuinely localised experience that feels natural and easy to use for everyone in Malaysia.

The 198 support team can be reached by email at [email protected]. We provide support to assist you with any issues related to your account, deposits, withdrawals, or technical enquiries. Please include your account number and a detailed description of your issue so we can assist you more quickly and effectively.

The minimum age to register and use the 198 platform is 18. This is a mandatory requirement that will be verified during the account verification process. We take our responsibility seriously to ensure the platform is only used by eligible adults. For more information on responsible gaming, visit the Responsible Gaming us.

No, each user is only permitted to hold one active account on the 198 platform. Multiple account registrations are strictly prohibited and may result in the closure of all associated accounts. If you are experiencing issues with an existing account, please contact our support team for assistance resolving the matter without needing to open a new account.